Frequently Asked Questions

When an order is ready, the system sends instructions to the relevant pick locations. The device display and light show the picker where to go and what quantity to pick.

Pick-to-light is useful for e-commerce, retail, distribution, parts rooms, kitting, and manufacturing workflows where accuracy, speed, and repeatability matter.

Wireless pick-to-light can improve picking accuracy, reduce search time, simplify training, speed order fulfillment, and avoid the disruption of hard-wired installation.

Training is typically quick because the system uses visual guidance at the pick location. Actual training time depends on your warehouse layout and workflow complexity.

Yes. Devices can be added, moved, or reconfigured as your pick faces, bins, zones, and workflows change.

Hero Bot devices are powered by two standard AA batteries. Rechargeable batteries are recommended.

Hero Bot devices are designed for battery life up to 1 year, depending on pick volume, notification settings, signal conditions, and daily usage.

Battery life can vary based on daily pick volume, signal conditions, physical obstacles, sound notifications, and how long orders remain active before being acknowledged.

Each device shows a battery indicator on screen. A dashboard can also show device status, including battery level and other unit information.

Hero Bot is designed for warehouse environments where reliability matters. Final performance depends on layout, device placement, signal conditions, and the selected deployment configuration.

Yes. Additional gateway or router hardware can be added to improve coverage and redundancy as your facility layout requires.

Operating range depends on the facility layout, obstacles, shelving, and gateway placement. We review coverage requirements during planning.

Hero Bot uses secure wireless communication designed for warehouse environments. We do not publish protocol-level implementation details.

Hero Bot devices can operate from -20 degrees Celsius to 85 degrees Celsius.

Yes. Hero Bot can integrate with warehouse management systems so order and inventory activity can be coordinated from a central workflow.

Yes. Hero Bot has a software solution built to connect QuickBooks to Hero Bot IoT, including workflows such as wave picking.

You can use Hero Bot software or connect through your own IT resources. Integration details are reviewed based on your ERP or accounting workflow.

E-Ink keeps display details visible without constant power draw. The device mainly uses power when the display changes or notifications are active.

Required gateway or router hardware is included as part of the planned deployment. The final setup depends on your facility layout and integration needs.